UPS keeps customers stocked with trailers of fuel and more

The #AWSOUTAGE on March 8th disrupted the ability of over 40,000 Amazonians to access the AWS cloud, with many reporting issues ranging from slow/no internet connectivity to issues with customer apps, support portals, and…

UPS keeps customers stocked with trailers of fuel and more

The #AWSOUTAGE on March 8th disrupted the ability of over 40,000 Amazonians to access the AWS cloud, with many reporting issues ranging from slow/no internet connectivity to issues with customer apps, support portals, and other AWS services. We are working to address the issues impacting these services and will provide updates when we have more information.

In the meantime, to ensure that our tens of thousands of worldwide fulfillment centers can function as usual, we are hosting dozens of SAP solutions in our data centers. In addition, we have also deployed a handful of racks in our truck parking garage, which will be in place as we make more data center inventory available on DemandNow to help keep order fulfillment costs as low as possible.

The UPS team’s efforts are being coordinated through disaster recovery systems created in recent years to keep supply chains moving as quickly as possible when faced with an outages. This makes it possible for UPS to offer greater flexibility and expedite service recovery for our customers in the event of an outage at our largest UPS service provider, utilizing locations close to full-service UPS facilities. UPS is continually improving our ability to respond to supplier failures with greater flexibility and agility.

UPS’s point of failure will automatically provide replenishment and logistics assistance to UPS customers as quickly as possible. Customers will receive unlimited UPS service on UPS’s preferred pricing with UPS’s preferred service plan, so UPS will continue to provide expedited service to customers affected by these disruptions.

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